Letter of Proficiency
Foundations for a Restorative Approach: Health Care Harm and Well-being
“A Restorative Approach is respectful and relational – it restores healing and raises understanding, which is critical for patient safety and quality care in today’s health care system. UBCO’s Foundations for a Restorative Approach course will help push us toward building a more respectful environment for quality care, which aligns with Health Quality BC’s commitment and purpose – to improve health care quality across British Columbia.”
Christina Krause, Health Quality BC
ABOUT THIS COURSE
This course addresses the impact of harm on health and well-being. In British Columbia, health care organizations recognize the need to explore a restorative and relational approach, essential for ongoing transformation. The course delves into this principle-based method, grounded in relational principles, fostering healing and well-being. Participants gain a comprehensive understanding, analyzing systemic patterns affecting harm and well-being. Through active engagement, participants will apply the restorative approach to identify opportunities, analyze issues, and design principle-based strategies tailored to their context. This course is vital for health care professionals seeking transformative solutions, aligning with evolving priorities and contributing to the re-imagining and enhancement of health care systems. With a dynamic curriculum and practical application, this course is a strategic investment in the professional development of health care leaders committed to positive change.
OFFERED BY:
OUTCOMES
By the end of this course, learners will be able to:
- Establish a comprehensive understanding of a restorative approach grounded in and guided by relational principles.
- Determine how a restorative approach applies to their work, with particular attention to addressing injustices and inequalities of access and inclusion in health and other social care settings.
- Analyze and better understand systemic, structural, and relational patterns and their impacts related to harm and well-being in health and other social-care contexts.
- Assess existing policies and processes through the lens of a restorative approach.
- Explore the application of a restorative approach to organizational culture and climate, with particular attention to the development of policy and processes.
- Identify opportunities and design principle-based restorative practices for day-to-day operations.
Intentionally crafted to foster robust collaboration and cross-pollination, this transformative course addresses some of the challenges experienced in current healthcare systems. People in the following roles may find this content more tailored to their needs:
- Health care providers
- Administrators
- Managers
- Patients
- Diversity and inclusion practitioners
- Policy makers
Standard Fee:
$1780 + GST
For details on refunds and enrollment deadlines, please see Policy & Resources.
All six synchronous sessions take place between 6:00-8:00 PM PST:
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- October 1, 2025
- October 8, 2025
- October 15, 2025
- October 22, 2025
- October 29, 2025
- November 5, 2025
Structure:
The course has both asynchronous and synchronous elements to cater to diverse learning preferences.
Asynchronous Components:
- Self-Paced Modules: Participants engage with instructional content at their own pace for the week.
- Readings: Relevant materials for in-depth understanding.
- Reflective Exercises: Opportunities for individual and group reflections.
Synchronous Elements:
- Interactive Webinars: Real-time sessions for discussions, clarifications, and engagement.
- Case Discussions: Collaborative exploration of practical applications.
- Collaborative Projects: Group activities to promote real-time interaction.
Evaluation Methods:
- Assignments: Reflections, mapping exercises, and mapping for a restorative response.
- Group Work: Collaborative projects, such as building restorative organizing templates.
- Final Assignment: Participants will showcase their understanding by developing an illustrative plan that demonstrates the application of the restorative approach within a specific context.
- Discussion Boards: Active participation and sharing insights on course topics.
Technology Requirements:
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- Access to a computer with a recent operating system and web browser
- High-speed internet connection
- Document Creation and Editing Tools (e.g., Microsoft Office, Google Workspace) for assignments, presentations, and collaborative projects.
- Headset and webcam (recommended)
Upon successful completion of all course requirements, learners are awarded a UBC Okanagan Letter of Proficiency (a non-credit credential).
The credential is provided in paper format. Learners will also receive a verifiable digital badge (which has descriptive metadata about the learning achievement) for sharing through digital channels.
Prerequisites:
To be admitted into the course you will need to complete a brief application. This application helps us verify that all applicants meet the eligibility criteria for participation.
Successful applicants are expected to possess:
- Knowledge of the Health Care System:
- A foundational understanding of the health care system from various perspectives.
- Familiarity with the dynamics, challenges, and intricacies of health care operations.
- Collaborative and Strategic Orientation:
- Ability to work effectively in groups and a strategic mindset for enacting change.
- Willingness to engage in collaborative efforts aimed at transforming the health care system positively.
- Desire to Understand a Restorative Worldview:
- Interest in comprehending and embracing a restorative worldview.
- Willingness to explore and apply restorative principles.
- Commitment to Change:
- Commitment to driving change and improvement within the health care sector.
- Proactive mindset towards addressing systemic challenges and fostering a positive impact.