Letter of Proficiency
Foundations for a Restorative Approach: Health Care Harm and Well-being
StrongerBC future skills grant eligible
This program is eligible for the StrongerBC future skills grant, which is open to most BC residents aged 19 years or older and covers up to $3,500 for eligible programs at public post-secondary institutions.
We are no longer accepting StrongerBC future skills grant applications. The course is still open for enrollment.
Read more about eligibility and the registration process.
ABOUT THIS COURSE
This course addresses the impact of harm on health and well-being. In British Columbia, health care organizations recognize the need to explore a restorative and relational approach, essential for ongoing transformation. The course delves into this principle-based method, grounded in relational principles, fostering healing and well-being. Participants gain a comprehensive understanding, analyzing systemic patterns affecting harm and well-being. Through active engagement, participants will apply the restorative approach to identify opportunities, analyze issues, and design principle-based strategies tailored to their context. This course is vital for health care professionals seeking transformative solutions, aligning with evolving priorities and contributing to the re-imagining and enhancement of health care systems. With a dynamic curriculum and practical application, this course is a strategic investment in the professional development of health care leaders committed to positive change.
OFFERED BY:
OUTCOMES
By the end of this course, learners will be able to:
- Establish a comprehensive understanding of a restorative approach grounded in and guided by relational principles.
- Determine how a restorative approach applies to their work, with particular attention to addressing injustices and inequalities of access and inclusion in health and other social care settings.
- Analyze and better understand systemic, structural, and relational patterns and their impacts related to harm and well-being in health and other social-care contexts.
- Assess existing policies and processes through the lens of a restorative approach.
- Explore the application of a restorative approach to organizational culture and climate, with particular attention to the development of policy and processes.
- Identify opportunities and design principle-based restorative practices for day-to-day operations.
Intentionally crafted to foster robust collaboration and cross-pollination, this transformative course addresses some of the challenges experienced in current healthcare systems. People in the following roles may find this content more tailored to their needs:
- Health care providers
- Administrators
- Managers
- Patients
- Diversity and inclusion practitioners
- Policy makers
Standard Fee:
$1780 + GST
For details on refunds and enrollment deadlines, please see Policy & Resources.
All six synchronous sessions take place between 3:30-5:30 PM PST:
- January 15
- January 22
- February 5
- February 19
- February 26
- March 12
| DATE & TIME | TOPIC |
| Week 1
January 8, 2025 Asynchronous |
Health Care as Relational
|
| Week 2
January 15, 2025 Synchronous 3:30pm – 5:30pm |
Why Health Care? Why now?
|
| Week 3
January 22, 2025 Synchronous 3:30pm – 5:30pm |
The Principles of a Restorative Approach
|
| Week 4
January 29, 2025 Asynchronous |
Responding Restoratively to Harm
|
| Week 5
February 5, 2025 Synchronous 3:30pm – 5:30pm |
Harm in the Health in Health Care
Compounded harm and addressing shame |
| Week 6
February 12, 2025 Asynchronous |
Human-Centered vs. System-Centered
|
| Week 7
February 19, 2025 Synchronous 3:30pm – 5:30pm |
Charting the Structure
System and culture change in restorative justice |
| Week 8
February 26, 2025 Synchronous- 3:30pm – 5:30pm |
Building Restorative Organizations
Template examination and feedback |
| Week 9
March 5, 2025 Asynchronous |
Developing Restorative Processes and Policies at and across the System Level
Discussion on potential issues and solutions |
| Week 10
March 12, 2025 Synchronous- 3:30pm – 5:30pm |
What Does Success Look Like?
Course closure and reflection on the journey. |
Structure:
The course has both asynchronous and synchronous elements to cater to diverse learning preferences.
Asynchronous Components:
- Self-Paced Modules: Participants engage with instructional content at their own pace for the week.
- Readings: Relevant materials for in-depth understanding.
- Reflective Exercises: Opportunities for individual and group reflections.
Synchronous Elements:
- Interactive Webinars: Real-time sessions for discussions, clarifications, and engagement.
- Case Discussions: Collaborative exploration of practical applications.
- Collaborative Projects: Group activities to promote real-time interaction.
Evaluation Methods:
- Assignments: Reflections, mapping exercises, and mapping for a restorative response.
- Group Work: Collaborative projects, such as building restorative organizing templates.
- Final Assignment: Participants will showcase their understanding by developing an illustrative plan that demonstrates the application of the restorative approach within a specific context.
- Discussion Boards: Active participation and sharing insights on course topics.
Technology Requirements:
-
- Access to a computer with a recent operating system and web browser
- High-speed internet connection
- Document Creation and Editing Tools (e.g., Microsoft Office, Google Workspace) for assignments, presentations, and collaborative projects.
- Headset and webcam (recommended)
Upon successful completion of all course requirements, learners are awarded a UBC Okanagan Letter of Proficiency (a non-credit credential).
The credential is provided in paper format. Learners will also receive a verifiable digital badge (which has descriptive metadata about the learning achievement) for sharing through digital channels.
Prerequisites:
To be admitted into the course you will need to complete a brief application. This application helps us verify that all applicants meet the eligibility criteria for participation.
Successful applicants are expected to possess:
- Knowledge of the Health Care System:
- A foundational understanding of the health care system from various perspectives.
- Familiarity with the dynamics, challenges, and intricacies of health care operations.
- Collaborative and Strategic Orientation:
- Ability to work effectively in groups and a strategic mindset for enacting change.
- Willingness to engage in collaborative efforts aimed at transforming the health care system positively.
- Desire to Understand a Restorative Worldview:
- Interest in comprehending and embracing a restorative worldview.
- Willingness to explore and apply restorative principles.
- Commitment to Change:
- Commitment to driving change and improvement within the health care sector.
- Proactive mindset towards addressing systemic challenges and fostering a positive impact.
“A Restorative Approach is respectful and relational – it restores healing and raises understanding, which is critical for patient safety and quality care in today’s health care system. UBCO’s Foundations for a Restorative Approach course will help push us toward building a more respectful environment for quality care, which aligns with Health Quality BC’s commitment and purpose – to improve health care quality across British Columbia.”
Christina Krause, Health Quality BC