Foundations for a Restorative Approach: Health Care Harm and Wellbeing

Faculty of Health and Social Development

Foundations for a Restorative Approach: Health Care Harm and Wellbeing


Time Commitment
100 Hours
Course Dates
March 20 – June 19, 2024
Enrolment Period
February – March 13, 2024


About this Course

This course addresses the impact of harm on health and well-being. In British Columbia, health care organizations recognize the need to explore a restorative and relational approach, essential for ongoing transformation.

The course delves into this principle-based method, grounded in relational principles, fostering healing and well-being. Participants gain a comprehensive understanding, analyzing systemic patterns affecting harm and well-being. Through active engagement, participants will apply the restorative approach to identify opportunities, analyze issues, and design principle-based strategies tailored to their context.

This course is vital for health care professionals seeking transformative solutions, aligning with evolving priorities and contributing to the reimagining and enhancement of health care systems. With a dynamic curriculum and practical application, this course is a strategic investment in the professional development of health care leaders committed to positive change.

Designed for

Intentionally crafted to foster robust collaboration and cross-pollination, this transformative course addresses some of the challenges experienced in current healthcare systems.

Tailored for health care providers, administrators, managers, patients, diversity and inclusion practitioners, and policy makers, it ensures an immersive and enriching experience grounded in relational principles.

By integrating diverse actors across the health care ecosystem, participants are empowered to cultivate meaningful connections and contribute to the reimagining and enhancement of health care systems.

Course Structure and Delivery

The course employs a blended approach, incorporating both asynchronous and synchronous elements to cater to diverse learning preferences.

Asynchronous Components:
  • Self-Paced Modules: Participants engage with instructional content at their own pace for the week.
  • Readings: Relevant materials for in-depth understanding.
  • Reflective Exercises: Opportunities for individual and group reflections.
Synchronous Elements:
  • Interactive Webinars: Real-time sessions for discussions, clarifications, and engagement.
  • Case Discussions: Collaborative exploration of practical applications.
  • Collaborative Projects: Group activities to promote real-time interaction.
Evaluation Methods:

Participants will be assessed through a multifaceted approach, ensuring a comprehensive understanding of the course content.

  • Assignments: Reflections, mapping exercises, and mapping for a restorative response.
  • Group Work: Collaborative projects, such as building restorative organizing templates.
  • Final Assignment: Participants will showcase their understanding by developing an illustrative plan that demonstrates the application of the restorative approach within a specific context.
  • Discussion Boards: Active participation and sharing insights on course topics.

Course Schedule

  • March 20: Access to the online learning platform opens, with an asynchronous module (5-6 hours) to be completed before April 3.
  • April 3: First online, synchronous class is hosted on Zoom.
  • May 29: Last online, synchronous class is hosted on Zoom.
  • June 19: Final assignment is due.

Week 1
March 20, 2024 


Health Care as Relational

  • Describing relational theory
  • Indigenous worldviews and cultural/traditional wisdom
  • Feminist relational values and care views

March 27, 2024 

No Class
Week 2
April 3, 2024 

3:30pm – 5:30pm

Why Health Care? Why now?

  • Health care as relational
  • The urgent state of health care and the need for a shift
Week 3
April 10, 2024 

3:30pm – 5:30pm

The Principles of a Restorative Approach

  • Introduction to principles
  • Ecological thinking and adaptability
  • Mapping exercise and analysis
Week 4
April 17, 2024 


Responding Restoratively to Harm

  • Comparative analysis of restorative and punitive approaches
  • Organizational structures and responsibility-taking
  • Role of “First Voice”
Week 5
April 24, 2024 

3:30pm – 5:30pm

Harm in Health Care

  • Trauma-organized systems
  • Current state and approaches
  • Compounded harm and addressing shame
Week 6
May 1, 2024


Human-Centered vs. System-Centered

  • Transactional to relational way of being
  • Cultural shift and complex adaptive systems
  • Strategic engagement for institutional and cultural change
Week 7
May 8, 2024

3:30pm – 5:30pm

Charting the Structure

  • Reactive versus proactive structures
  • Comparative analysis
  • System and culture change in restorative justice
Week 8
May 15, 2024

3:30pm – 5:30pm

Building Restorative Organizations

  • Trauma-organized systems and institutional justice
  • Legal liability mindset
  • Template examination and feedback
Week 9
May 22, 2024


Developing Restorative Processes and Policies at and across the System Level

  • Breaking down barriers with other systems
  • Privacy, legal, housing, and drug policies
  • Discussion on potential issues and solutions
Week 10
May 29, 2024

3:30pm – 5:30pm

What Does Success Look Like?

  • Return to the ‘why’ of a restorative approach
  • Plans and commitments for the future
  • Final assignment, learning, and action plan creation
  • Course closure and reflection on the journey.

Credential Awarded

Learners who successfully complete Foundations for a Restorative Approach: Health Care Harm and Wellbeing course will receive:

  • a UBC Okanagan Non-credit Letter of Proficiency


Two $500 scholarships are available and will be applied to the participants’ tuition. Eligibility criteria include:

  • Individuals from or working with priority populations
  • Patient advocates
  • Not receiving financial support from their organization
  • Not receiving other financial support

To apply for the funding, applicants must apply by writing a paragraph outlining their interest and eligibility in the application.

Scholarship Applications Now Open | Apply Now

Please note that the deadline for applicants interested in applying for a scholarship is February 28. Ensure your submission is completed by this date to be considered for the funding opportunity.


A short admission process will be used. We will ask applicants to answer the following two questions:

  1. What inspired your interest in a restorative approach in health care?
  2. How do you envision integrating this knowledge into your role or practice?

Strategic group composition will be considered, prioritizing individuals who can collaboratively work towards promoting positive change. While there are no strict admission criteria, successful applicants are expected to possess:

Knowledge of the Health Care System:
    • A foundational understanding of the health care system from various perspectives is highly desirable.
    • Familiarity with the dynamics, challenges, and intricacies of health care operations will be beneficial.
Collaborative and Strategic Orientation:
    • Demonstrated ability to work effectively in groups and a strategic mindset for enacting change.
    • Willingness to engage in collaborative efforts aimed at transforming the health care system positively.
Desire to Understand a Restorative Worldview:
    • An expressed interest in comprehending and embracing a restorative worldview.
    • Willingness to explore and apply restorative principles to impact transformation within the health care system.
Commitment to Change:
    • Individuals who are committed to driving change and improvement within the health care sector.
    • A proactive mindset towards addressing systemic challenges and fostering a positive impact.

This course aims to bring together individuals with diverse perspectives and experiences, fostering a dynamic, relational and collaborative learning environment.

Course Materials

All materials required for this course will be provided within UBCO’s Canvas Catalog.


  • Access to a computer with a recent operating system and web browser
  • High-speed internet connection
  • Document Creation and Editing Tools (e.g., Microsoft Office, Google Workspace) for assignments, presentations, and collaborative projects.
  • Headset and webcam (recommended)

Instructional Team

Allison Kooijman is a PhD student at UBC Okanagan and a Graduate Fellow of the Restorative Lab, Dalhousie University. She intricately weaves her nursing background into an exploration of the profound impact of relationships in healthcare—both healing and challenging, drawing from her lived experience as a patient harmed in the healthcare system. Ali’s research unveils the transformative potential of a restorative approach, delving into the complex connections within human and systemic relationships. Guided by a commitment to positive change, Ali, navigates the relational fabric of health care, placing ‘people’—with their stories, experiences, and well-being—at the heart of the journey.

Last updated: 2024-02-08 01:20

Back to CPE Courses & Programs