Create or Login with Your Learner Account
Use the Lifelong Learning registration system and student portal to register for courses, apply to programs, request transcripts and more.
Follow these step-by-step instructions to create a new account, log in with your email address or log in with your Campus-wide Login (CWL). Please read the instructions carefully. If you are located outside of North America and are running into issues creating an account or logging in, please try accessing the site through a VPN.
Contact us if you have any questions or need assistance.
Login options
Choose this option to create an account or log in if you have a UBC Campus-wide Login (CWL) username and password.*
Select Log in using CWL and you will be taken to a UBC CWL Authentication screen. Log in and follow the steps to complete your account setup and/or your registration.
Note: You’ll have a CWL username and password if you are currently or were previously a student, faculty or staff member at UBC.
If you’ve forgotten your Campus-wide Login (CWL) username, visit the CWL Account Recovery page and follow the prompts to retrieve your CWL Login.
If you’re still having trouble recovering your CWL username and password, please contact the IT Service Centre Help Desk for assistance. To expedite the process, include your full name, student number/employee number (if you have it) and explain that you are trying to recover your CWL username and password, which you need to log into the Lifelong Learning Student Portal.
Choose this option only if you’ve previously created a Lifelong Learning Student Account but have not completed setting up your CWL after registration. If you would like to log in using your email address, choose the second option and fill in your account username and password. Once you are logged in, follow the steps to complete your enrolment.
Once you’ve set up a CWL, you’ll use that to log in.
Note: If you have a UBC CWL, choose Option 1: I have a UBC Campus-wide Login (CWL). Once you have used your UBC CWL to log into the Lifelong Learning Student Portal, your email and password are no longer active and you must use your CWL to log in when enroling in courses.
Choose this option if you do not already have a Lifelong Learning Student Account and do not have a CWL.
Enter your email address twice, select the appropriate age option and hit the Create Account button. Choosing this option will lead to a page that will require you to create a student profile by filling out an online form. Once your profile is created, you can follow the steps to complete your enrolment. Please note that the email address used to create the student profile will be your primary email address to log in to your account.
If you are a parent creating an account for your child to enrol in a course or program, the email address used to create the account should be the student’s email address.
Frequently asked questions
A CWL is your UBC online identity. It gives you access to online UBC resources with a single username and password. You’ll need to have one set up in order to access your course materials. Follow these instructions to set up your CWL.
A Lifelong Learning Student account can be created with just an email address when you create a student profile on our website using the I’m a new Lifelong Learning student option. This account can be used to enrol in courses, but it is no longer active once you have logged into the Lifelong Learning Student Portal using your CWL credentials. If you have previously logged in to the student portal using your CWL, you must continue to log in with your CWL when enroling in courses.
- Select Option 2: Log in with my email (I do not have a CWL yet) on the login page.
- In the Email/username field, enter in the email address you’ve used previously to register in the Lifelong Learning registration system.
- After entering in your email address, click the Forgot Password button directly below the Email/username field.
- You’ll then receive an email from info[AT]lifelonglearning.svc.ubc.ca with the subject The University of British Columbia New Account. The email will contain a link that will allow you to set a password.
- Once you’ve successfully set your password, you’ll receive another email from info[AT]lifelonglearning.svc.ubc.ca with the subject The University of British Columbia Password Changed.
- Navigate back to the login page and log in with your email and new password under Option 2: Log in with my email (I do not have a CWL yet).
If you’ve previously taken a course with Continuing and Professional Education prior to June 2024 you will not have a Lifelong Learning Student Account with your course history.
In order to register into the new Lifelong Learning system you can do the following:
- I have a CWL:
Select Option 1: I have a UBC Campus-wide Login (CWL) on the login page to log in with your CWL credentials.
- I do not have a CWL:
Select Option 2: Log in with my email (I do not have a CWL yet) on the login page. Follow the password retrieval instructions noted above.